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Client Service Manager


This is a Full-time position in Irvine, CA posted July 8, 2021.

Gallagher is a global leader in insurance, risk management and consulting services.

We help businesses grow, communities thrive and people prosper.

We live a culture defined by The Gallagher Way , our set of shared values and guiding tenets.

A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

T he Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of a commercial book of business.

Ideal experience will include include managing mid-market and risk accounts.

Key Responsibilities: Initiates renewal process for existing clients, discusses and creates renewal strategy (Renewal Solicitations) Analyzes and compares current exposures and develops renewal or new business specifications for marketing Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy Prepares and finalizes proposals, Binds Insurance coverage Prepares surplus documents in compliance with state specific guidelines Reviews policies for accuracy and reviews contracts Prepares summaries and/or schedules of coverage and certificates of insurance Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections Requirements: Bachelor’s degree wit 3+ years client service -OR
– High School degree/GED with 8+ years client service P&C License Proficiency in Microsoft Office.

Preferred: Previous insurance knowledge and experience managing client relationships.

Solid financial acumen.

Work Traits: Proficient in using technology as a tool to maximize productivity and quality.

Strong written and verbal communication skills.

Comfortably engages others in consultative discussion.

Effectively manages/balances multiple and sometimes competing priorities.

Works in a self-directed manner.


Eligibility Requirements: Apply online to be considered 18 years of age or older Any offer of employment is conditioned upon the successful completion of a background investigation Unrestricted work authorization to work in the United States is required.

For U.S.

employment opportunities, Gallagher hires U.S.

citizens, permanent residents, asylees, refugees, and temporary residents.

Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status.

Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill.

Gallagher will require proof of work authorization Willing to execute Gallagher’s Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified persons with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Additional Information

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