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Customer Service Representative

Kforce Finance and Accounting

This is a Contract position in Torrance, CA posted September 18, 2020.

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Service Representative in Torrace, CA.

Summary: The Customer Service/ Phone Support position is responsible for providing customer service through timely response of all customer (external and internal) inquiries and requests that come in via phone or email.

In addition, this position is responsible for the updating of our systems and materials that are related to all multi-firm training sessions (SumTotal, Adobe Connect).

Responsibilities: Responsible for verification of CPE eligibility and processing of CPE certificates, ensuring we are NASBA compliant Revenue and lead generation responsibilities (additional CPE billing/managing leads through SumTotal and phone inquiries) Create/maintain training guide link Assist with User Conference registrations and session selection for applicable customers Job Requirements: REQUIREMENTS: Some college preferred Requires strong attention to detail and good organizational skills Kforce is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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