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Customer Service Representative

Robert Half

This is a Contract position in Empire, CA posted September 17, 2020.

Ref ID: 00280-0011540177 Classification: Customer Service Representative Compensation: DOE OfficeTeam is looking for a Customer Service Specialist for a large Agriculture company in the Modesto, CA area.

This will be a long-term opportunity on a full-time basis.

This growing and expanding company offers opportunity for growth and advancement.

This position will require at least 3 to 5 years of previous customer service experience specially handling the processing of customer orders and order entry.

If you are a customer service champion and are dedicated to providing customers with excellent and timely follow-up, this is a great opportunity for you In this role you will have constant interaction with customers and customer accounts, working closely with multiple departments, handling and processing of export documentation, follow up on invoicing and processing any credits or adjustments to accounts.

Updates to customers will include information regarding shipments and ensuring timely arrival.

If you are interested in being considered for this position, please email your most recent resume to: destinee.houghofficeteam.com (please list “Customer Service Representative” in the subject line).

Hurry and apply today This position will be filled immediately Job Requirements:
– achievement oriented, positive attitude and an approach to work rooted in professionalism
– No stranger to performing extensive research to resolve complex customer inquiries
– Comfort and confidence when interacting with internal and external partners and clients/customers
– Ability to use multiple computer systems, applications, and utilize search tools to find information
– 3 years of past relevant experience
– Knowledge of Customer Relationship Management (CRM) systems
– Practical knowledge of order entry
– Comprehension of Process Refunds
– Previous experience working with sales analysis & reporting
– General familiarity with Shipping Functions
– Experience with document production
– Adeptness in International Shipping
– Good understanding of JD Edwards
– Experience with Account Adjustments
– Document Management experience
– Hands-on experience with Process Adjustments
– Knowledge of export customer service
– Strong familiarity with Export Shipments
– Comprehensive knowledge of export
– import documents
– Sales Forecast experience highly valued
– Earlier work involving Order-filling
– Background working with Microsoft Word
– Demonstrated knowledge of Shipping
– Microsoft Word experience highly preferred
– Strong customer service and office administrative skills
– Strong problem-solving skills
– Excellent verbal, written, and social skills If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now.

Apply today Email your most recent resume to: destinee.houghofficeteam.com OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis.

Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast.

By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work.

Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam.

A Robert Half Company.

An Equal Opportunity Employer M/F/Disability/Veterans.

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