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Field Service Technician

eXcell, a division of CompuCom Systems, Inc.

This is a Full-time position in San Mateo, CA posted July 8, 2021.

eXcell httpswww.excell.comit-careers has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Please read our notice httpswww.excell.comrecruitmentfraud on the increase of recruitment scams in the industry. We have a contract to hire opportunity for a Field Service Tech in or within 20 miles of zip code 94404. Candidates must be able to work a Tuesday to Saturday shift with on-call rotation. This is a driving position which requires a DMV background check to be completed. Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy. Overview Technician will travel to each client s location to provide service Manage a daily load of 3 to 5 cases per day, keeping track of parts and updating notes and times in the case management tool Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and networks Works under general supervision Required Qualifications Must have break-fix experience on desktops, laptops, servers, network devices, and basic printer skills Strong customer service skills required Ability to work weekends, staggered or late shifts possibly including evenings andor weekends Interpersonal skills needed to interact with a wide range of users and environments Basic Needs Haves Reliable transportation and a valid driver s license required (driving position – reimbursed accordingly) Ability to work from a bent, crouched, or kneeled position Ability to work on a ladder or lift Ability to lift up to 50 lbs. CompTIA A+ and or other tech certifications preferred We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpswww.excell.comit-careers Supports Equal Employment Opportunity eXcell httpswww.excell.comit-careers , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .

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