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EL Cashier

WKS Restaurant Group

This is a Contract position in Mira Mesa, CA posted September 23, 2020.

Position Purpose:Takes guest’s order in a friendly and courteous manner and accepts payment from guests.Placement in the Organization:Reports to Assistant and General Manager.Responsibilities/Duties/Activites:* Follows company food handling and safety procedures.* Counts cash before and after working register.* Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken.* Uses Micro’s system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises.* Collects payment, gives guest correct changes.* Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment.* Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest’s questions.* Maintains correct flow of orders at drive-thru window* Uses wireless or intercom communication system to communicate with guest (drive-thru).* Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru)* Responsible for proper cash handling and any cash shortages and/or overages.* Cleans and sanitizes entire work area* Regularly assists expediter and/or service assistant.* Assists in training new cashiers* Periodically performs additional duties as assigned by direct supervisor.Qualification Standards* Must meet government regulation pertaining to health risk concerns about food handling.* Must be able to communicate with guests.* Must have basic math skills* Must be able to observe an ensure product is prepared and presented to company standards.Physical Requirements:* Reaches, bends, stoops, scrubs, lifts, and wipes.* Must have high level of mobility/flexibility.* Must be able to work under heavy stress/pressure during peak times.* Exposure to heat, steam, smoke, cold and odors.* Requires continual standing and walking.

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