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Systems Analyst – Operations

Scripps Health

This is a Full-time position in San Diego, CA posted July 8, 2021.

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

Job Type: Information Services

Job ID: 1050436

Job Description


Job Description

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.

You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.

Join a winning team supporting the Information Services Operations Department as a System Analyst. Working together, you’ll bring your technical expertise, compassion and excellence to all we do. The ideal candidate will have strong voice systems experience, thrive in a fast paced environment and enjoy providing world class customer service. This role will work with our engineers to produce documentation of procedures. In addition, the Systems Analyst will be responsible for the following:

  • Establishes process and procedures for installations, configurations, and maintenance of infrastructure systems in support of business processing requirements.
  • Build, install, upgrade and maintain infrastructure in accordance with established IT policies and procedures.
  • Leads and assists cross functional integrated team to troubleshoot varying complexity level issues across single and multiple environments.
  • Monitors and tunes the system to achieve optimum performance levels.
  • Implement infrastructure enhancements that will improve the reliability and performance of systems.
  • Read, interpret and create technical documentation with peer review and present to peers and key stakeholders.
  • Acts as a liaison and escalation point between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
  • Conducts routine hardware and software audits of infrastructure to ensure compliance with established standards, policies, and configuration guidelines.
  • Ensure long term requirements of systems operations and administration are included in the overall information systems planning of the organization.

This is a full time, salaried position with benefits. Looking for a candidate with flexibility who is willing and able to work a four day work week: Sunday-Wednesday or Wednesday-Saturday. The hours will be 6:30pm – 4am and occasional on-call.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

Scripps Health is a non-profit health care delivery network dedicated to the community it calls home: San Diego, California. We are:

  • Home to 5 hospitals, 30+ outpatient centers and hundreds of affiliated physician offices
  • Known for our compassionate, collaborative culture
  • The only San Diego-based company to make Fortune magazine’s 100 Best Places to Work
  • Consistently ranked by U.S. News & World Report among the nation’s best
  • At the forefront of clinical research and education, with three highly respected graduate medical education programs and one of the top teaching hospitals in the nation

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