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Denny’s: District Manager


This is a Full-time position in Hayward, CA posted July 8, 2021.

POSITION SUMMARY: The District Manager (DM) is responsible for revenue growth throughplanning, direction setting, operational focus, financial results management, coaching of in-restaurant leaders, and employee development for a group of corporate-owned restaurants within a specified geographic area.

KEY DUTIES/RESPONSIBILITIES:The following are areas of performance in which the DM must be successful to meet their accountabilities: 1.

Represents Seaside Dining Group Vision, Mission, and Guiding Principles 2.

Drives sales, guest count growth, and profit for the assigned geographic area; does so by (among others):
· Encouraging General Managers to promote their Restaurant through community involvement activities and coaching General Managers to develop and execute their local store marketing plans.
· Ensuring the success of the divisional, national, and local store marketing programsand promoting marketing initiatives
· Coaching General Managers to ensure Seaside Dining Group Brand Standards, policies andprocedures, all health codes and other regulatory requirements, and employmentlaws 3.

Interprets financial and operational reports, analyzes, and identifies gaps in operationalperformance (including balanced scorecard and other published reports) and develops and successfully implements solutions to ensure operating goals are achieved.


Communicates the company’s objectives to all store management teams, and leads the annual area planning process by aligning area goals with the corporate strategic annual operating plan.


Hires, trains, coaches, and develops General Managers and Restaurant Managers andproactively executes succession planning for future management needs.

Coaches General Managers on talent assessment within their own units.


Coaches management teams to ensure a service and hospitality-focused environment for our guests and employees 7.

Assumes accountability for the management teams’ performance; coaches GeneralManagers to ensure effective management routines and operating systems within each unit; addresses performance issues quickly; provides ongoing coaching and development.


All other tasks and duties as assigned.

Competencies: 1.

Obsessed with Hospitality: Has a ” Guests first” mindset.

Understands who his/her guests are and are dedicated to exceeding their expectations.

Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.


Driving for Results: Is ” Hungry to win” for self, team, and Brand.

Pushes self and others forresults that move the business forward.

Can be counted on to meet or exceed goalssuccessfully.


Working Collaboratively: Values and lives the ” Power of We” through words and actions.

Works well with all people – guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc.

Is able to build and effectively manage productive relationships.

Recognizes individual contributions and works with and through others to achieve common goals.


Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments.

Makes timely, informed decisions and owns outcomes for those decisions.

Is open to new and differing perspectives when making a decision.

Understands the impact of his/her words and actions and strives to be a positive influence on others.


Building Great Teams: Understands the Seaside Dining Group family is our most important asset and sees each member of the team as a valuable part of the whole.

Surrounds self with the best team and makes tough, yet timely and appropriate people decisions.

Provides effective, timely feedback and coaching.

Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.


Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately.

Speaks up professionally, and promptly to address issues, and provide solutions.

Gives others direct, timely, and constructive feedback.


Business Acumen: Knows how the business works and how it relates to the marketplace.

Open to innovative ways to achieve solutions to move the business forward.

Sees the ” Big picture”; understands how operational and support functions work together for the growth and success of the business.


Taking Calculated Risks: Considers all available information and impact to the business when making decisions.

Takes appropriate chances and pushes boundaries appropriately in order to improve business results Essential Functions:
· Must be able to lift and carry supplies and equipment weighing 10-65 lbs.
· Must be able to bend, stoop, reach and lift
· Must be able to hear well in a loud environment to respond to employee and guest needs
· Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
· Must be able to work around potentially hazardous chemicals
· Must have sufficient mobility to move and operate in a confined work area
· Must be able to observe staff and all aspects of restaurant operations
· Must be able to work inside and outside of the restaurant
· Must be able to operate the Seaside Dining Group point-of-sale system
· Must be able to drive, stand, sit, and walk for extended periods of time
· Must be able to travel frequently (up to 75%), including overnight stays and airline travel when applicable
· Must be able to tolerate extreme temperature changes in kitchen and freezer areas Partner Development & Team Building: Position Qualifications 1.

Minimum of four years restaurant management or similar operations leadership experience required; complimentary experience in Training, Health, and Safety, Human Resources, or FacilitiesDepartments a plus 2.

Multi-unit leadership experience preferred 3.

Associate’s or Bachelor’s degree preferred or equivalent combination of education and/orExperience 4.

Food Safety Managers Certificate required 5.

Ability to handle high-stress situations 6.

Excellent oral (including public speaking) and written communication skills and the ability tocommunicate with all levels of the organization 7.

Strong Word, Excel, PowerPoint, and internet skills 8.

Ability to communicate effectively in the English language 9.

Ability to coach and motivate others to achieve area and corporate goals 10.

Strong problem solving skills and the ability to partner with others to achieve results/resolution 11.

Excellent interpersonal skills with the ability to negotiate and influence 12.

Places a value on diversity and shows respect for others 13.

Excellent financial and business acumen 14.

Proven ability to manage multiple priorities simultaneously with strong attention to detail 15.

Ability to work weekends, holidays, days, and evenings 16.

Licensed to operate an automobile without hours of operations restrictions Seaside Dining Group’s Guiding Principles1.

Guests First They’re more than just customers or consumers.

They are our guests, and we invite them into our homes with open arms.

They are the very reason why we are in business and the center of everything we do.2.

Embrace Openness Open means so much more than just being open for business 24/7.

It means being open to all people, appetites, and budgets.

It says we are open-minded and open to new ideas.

Honest, warm, and inviting.

Open is the way we think and act every hour of every day.3.

Proud of Our Heritage We are the classic American diner and proud of everything that means.

Since 1953, we have served quality food and healthy portions at a fair price.

No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.4.

Hungry to Win at Seaside Dining Group, we are constantly looking ahead.

We are always moving, striving for more, hungry for greatness.

We are open to fresh, innovative thinking.

We believe we will succeed through teamwork, accountability, and pushing the boundaries of ourselves and our Brand.5.

The Power of We Our Seaside Dining Group family is our most important asset.

We trust, support, and respect each other and work together for the greater good.

We recognize the contributions of all and empower each one of us to achieve great things.

Together, we will celebrate our successes and have fun doing them.This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.

It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.Seaside Dining Group may amend, change, or modify the responsibilities and duties of this position to meet business needs, as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of Seaside Dining Group with or without notice.Physical Requirements – Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs.

ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle.REASONABLE ACCOMMODATION:Seaside Dining Group, Inc.

will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.

This position description should be applied accordingly.JB.0.00.LN

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