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IT Program Manager

Snowflake Computing

This is a Contract position in San Mateo, CA posted September 21, 2020.

Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.This role is a key member of the IT team and will be responsible for the successful delivery of programs and projects that are crucial to running Snowflakes corporate business systems. Typical projects range from the rollout of new technologies to managing the outsourcing of services. You will be responsible for defining project requirements, owning the project plan/schedule/budget, driving deliverables, and managing multiple projects with moderate to high levels of business or technical complexity and risk.  You will be accountable to ensure project commitments and deliverables are met and will interact daily with IT team(s), management, cross-functional business teams, and testing teams to ensure the smooth delivery of the deliverables.PROFESSIONAL FUNDAMENTALSHas a “can do” attitude and, enjoys leading a high performing team.Works with a high degree of integrity and accountability.Results oriented, leveraging metrics to make strategic decisions.Innate attention to detail, project planning expertise and execution. RESPONSIBILITIESTracks scheduled progress through appropriate metrics and revises as appropriate to meet the changing needs and requirements.Manages day-to-day operational aspects of the project/program requirements, scope, and change management issues.Prepare, present and review change requests, status reports, implementation plans, and recommend resources to execute.Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership Develop strong partnerships with business and functional leaders to drive focus on strategic program business objectives and optimize program throughput Create a collaborative environment that fosters creativity, innovation and learning; promote continuous improvementQuickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action.Effective Communications across Business and IT domains for both ExecutiveSenior Management and Delivery teams to deliver projects on-time, on-budget.Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadershipResults oriented, leveraging metrics to make strategic decisions.QUALIFICATIONS AND EXPERIENCEBA/BS in a business-related field and/or equivalent years of experience working with software industry/cloud product experience5+ years of program management experience with a proven track record of delivering business value. 2+ years of experience managing projects for commercial software products or online services (SaaS experience).Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.Experience with SaaS CRM, Billing & ERP implementations (, Workday)Successful experience working, collaborating, and establishing credibility and relationships with leadership, colleagues, and clients.Ability to adapt, to be flexible, and to learn quickly in a dynamic environment.Excellent team player able to work with virtual and global cross functional teams.DESIRED SKILLSExperience with Agile Development, Scrum Project Management, Lean Principles, Test Driven DevelopmentBackground in business process analysis, requirements, and designHas professional project management credentials (such as PMI) Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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