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Technical Project Manager

Zenni Optical

This is a Contract position in Novato, CA posted October 28, 2020.


Zenni Optical pioneered the online eyewear business in 2003 to make prescription eyewear affordable and accessible to everyone. Based in Marin County, California, Zenni offers men, women, and children the freedom to express their personal style and individuality through high-quality prescription glasses and sunglasses. With its curated collections and thousands of frames, Zenni has sold over 25 million pairs of glasses since its founding. Zenni is proud to be the Official Eyewear Partner of the Chicago Bulls and the San Francisco 49ers.


* Work alongside talented and entrepreneurial people with diverse work and life experience
* Feel empowered with your tasks and projects in a flat, collaborative org
* Opportunities for growth at a highly successful and financially stable company
* Join a team that’s passionate about our product and our customers


The Zenni IT team is the backbone of the business, making sure the website and IT infrastructure is available 24/7 for our millions of customers. We work with every department to ensure our site is robust and easy to use. We also ensure accurate data is fed to various marketing, analytical, and fulfillment systems, allowing other teams to make data-driven decisions related to promotions and campaigns.


Responsible for managing, tracking and facilitating the projects and tasks that are presented to the Information Technology Department. Projects and tasks could involve cross-departmental work, lead by this role to ensure the timely delivery of the request. Day to day work will consist of working directly with the Marketing and Product Merchandise teams along with IT Software Product Managers to gather information regarding on going or new requests.

This position will initially be remote but will be based at Zenni’s corporate office in Marin County (Novato, CA) after shelter in place orders are lifted.

*Local Candidates only


* Provide a project schedule / calendar to identify when each task will be performed.
* Schedule IT resources and works with other PMs to assess project and task priorities.
* Project coordination/tracking of jobs via JIRA, Smartsheet and other collaboration tools.
* Working with the Development project manager and Software Product mangers to ensure schedule are up to date.
* Work with both IT and Business to resolve unforeseen issues related to capacity or urgency.
* Collaborate with team leaders to set clear expectations for tasks and deliverables, provide timely feedback, information. and direction to internal and external teams while diplomatically managing expectations.
* Collaborate with team leaders to ensure expectations are managed with regard to scope, progress, schedule and budget.
* Track and follow-up on project deliverables, issues and dependencies.
* Seek to clarify or confirm accuracy and understanding of individual’s request/message.


The candidate must have experience working as a technical Project manager with experience for the planning, coordination and supervision of IT solutions projects in the fields of custom software development, web-based enterprise applications, client-server applications, mobile applications and enterprise management systems; and for associated functions involving the creation of project plans that incorporate detailed specifications of scheduling, resource, quality metrics and organizational requirements.

* 5+ years of relevant experience.
* Experience as a technical project manager, with a proven ability to effectively meet deliverable expectations and deadlines.
* Previous experience with operational workflows that require managing tracking documentation.
* Basic understanding of software development practices and techniques.
* Proven written and verbal skills.
* A track record of delivering work in a fast-paced atmosphere.
* Excellent oral and written communications skills.
* Excellent interpersonal skills.
* Self-motivated, proactive and proven ability to adapt well and work with different teams within organization.


* Creative, demonstrated ability to think innovatively connecting the dots when others cannot. Able to make the leap from information to insight.
* Succinct communicator with ability to organize, summarize, clarify and communicate ideas simply, succinctly and accurately. Has a quick intelligence, is fast on their feet, and quickly responds to issues and questions. Says it like it is; not wrapped in political niceties.
* Pragmatic organized and detailed with large capacity to both think and do. Flourishes in a hands on role, adding value at different levels. Is strong on detail and highly organized. Has the ability to work in a startup environment. Self-starter that doesnt need to be told what to do or how to do it youll make good use of Google if you need it!
* Self-motivated, moves at a nice clip, and enjoys having multiple projects going at once. Can change course, be scrappy and get things done within short timeframes.
* Integrity; sound judgment and will question actions inconsistent with company values. Ability to adapt to the needs of the business.
* Willingness to Learn; updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Independent thinker willing and able to express/support a point of view.
* Collaborative team player with a positive outlook and can-do attitude.


* Competitive compensation and comprehensive 100% paid employee health benefits
* 401k with company match
* Annual employee eyeglasses stipend
* Free breakfast and catered lunch daily (when onsite)
* Free onsite parking (when onsite)
* Great work-life balance

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